Client-First Banker: Tech-Savvy Service & Solutions

JP Morgan Chase; The Woodlands (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in The Woodlands, TX. The role focuses on welcoming clients, delivering attentive service, and guiding customers through Chase’s digital tools.

You will build trusted relationships while helping clients achieve financial goals. Responsibilities include greeting clients, handling account servicing, facilitating new accounts, and promoting self‑service options via Chase Mobile App and Chase.com.

Qualifications

• High school diploma or GED required.
• Experience delivering attentive and friendly client service.
• Ability to quickly learn products, services, and procedures.
• Strong communication and interpersonal skills.
• Ability to collaborate with branch teams to meet client needs.

Responsibilities

• Greet clients and create a welcoming environment, manage lobby flow using a tablet.
• Provide account servicing and maintenance, assist in opening new accounts.
• Educate clients on day-to-day banking and self-service options.
• Build relationships through active listening, empathy, and product knowledge.
• Support branch operations and comply with policies and regulatory requirements.

Skills

Client first approach

Relationship building

Active listening

Issue resolution

Team collaboration

Product knowledge learning

Customer service experience

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase is seeking an Associate Banker in The Woodlands, TX. The role focuses on welcoming clients, delivering attentive service, and guiding customers through Chase’s digital tools.

You will build trusted relationships while helping clients achieve financial goals. Responsibilities include greeting clients, handling account servicing, facilitating new accounts, and promoting self‑service options via Chase Mobile App and Chase.com.