Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Oakland (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

JPMorgan Chase in Oakland is seeking an Associate Banker to deliver welcoming, attentive service, using Chase mobile app and online banking to meet clients' needs. You will build trusted relationships, explain products, and help clients achieve their financial goals while adhering to policies and regulatory requirements.

As part of the branch team, you will greet clients, manage lobby flow, assist with transactions and account openings, and encourage the use of digital banking tools to enhance

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships and communicate clearly.
• Ability to engage clients and anticipate needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and meetings.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and empathetic service.
• Perform branch operations, including cash handling and device management, per bank policies.

Skills

Client service

Communication

Empathy

Team player

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase in Oakland is seeking an Associate Banker to deliver welcoming, attentive service, using Chase mobile app and online banking to meet clients' needs. You will build trusted relationships, explain products, and help clients achieve their financial goals while adhering to policies and regulatory requirements.

As part of the branch team, you will greet clients, manage lobby flow, assist with transactions and account openings, and encourage the use of digital banking tools to enhance