Client-First Banker: Tech-Savvy Financial Guidance

JPMorganChase; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorganChase in Houston is seeking an Associate Banker to deliver exceptional client service and advice. You will greet clients, open accounts, and help them use Chase mobile and online tools to meet their financial goals.

You will build trusted relationships, educate customers on products, and collaborate with team members to ensure smooth branch operations and a welcoming experience for every visitor.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork and care.
• Ability to rapidly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed expectations by servicing accounts and opening new accounts per policies and regulations.
• Educate clients on day-to-day banking and technology self-service options like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and guiding clients toward solutions.
• Perform branch operations, including cash handling and ATM responsibilities according to policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

JPMorganChase in Houston is seeking an Associate Banker to deliver exceptional client service and advice. You will greet clients, open accounts, and help them use Chase mobile and online tools to meet their financial goals.

You will build trusted relationships, educate customers on products, and collaborate with team members to ensure smooth branch operations and a welcoming experience for every visitor.