Client-First Banker: Tech-Savvy Advisory & Service

JPMorgan Chase; Naperville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase in Naperville, IL is seeking an Associate Banker to deliver welcoming, expert service and introduce clients to the bank's solutions. You will greet clients, support transactions, open accounts, and guide them to the right specialists.

You will build trusted client relationships, learn products quickly, and partner with the team to help clients reach their financial goals. This on-site role emphasizes hospitality and accuracy.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions, open new accounts, and ensure compliance.
• Educate clients on Chase digital tools and self-service options.
• Build relationships and connect clients to team of experts to meet goals.
• Perform branch operations with attention to bank policies and procedures.

Skills

Customer service

Relationship building

Communication

Attention to detail

Teamwork

Product knowledge

Tech solutions guidance

Education

High School Diploma or GED

Job description

Chase in Naperville, IL is seeking an Associate Banker to deliver welcoming, expert service and introduce clients to the bank's solutions. You will greet clients, support transactions, open accounts, and guide them to the right specialists.

You will build trusted client relationships, learn products quickly, and partner with the team to help clients reach their financial goals. This on-site role emphasizes hospitality and accuracy.