Client-First Banker: Relationships & Tech Solutions

JPMorgan Chase & Co.; Lexington (MA); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in Lexington, MA seeks an Associate Banker to deliver welcoming, client-focused service, open accounts, and promote bank solutions. You will greet clients, guide them through digital tools, and collaborate with the team to help clients reach financial goals.

The role emphasizes building relationships, accurate transactions, and compliance with policies. A high school diploma or GED is required, with a passion for helping customers and a readiness to learn.

Formación

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients, communicate clearly, and anticipate needs.
• Ability to resolve client issues with attention to detail while ensuring a consistent experience.
• Ability to collaborate with team to deliver seamless service with care.

Responsabilidades

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge to reach financial goals.
• Perform branch operations and cash handling in line with bank policies and procedures.

Conocimientos

Client relations

Customer service

Communication skills

Teamwork

Problem solving

Tech aptitude

Educación

High school diploma or GED

Descripción del empleo

JPMorgan Chase & Co. in Lexington, MA seeks an Associate Banker to deliver welcoming, client-focused service, open accounts, and promote bank solutions. You will greet clients, guide them through digital tools, and collaborate with the team to help clients reach financial goals.

The role emphasizes building relationships, accurate transactions, and compliance with policies. A high school diploma or GED is required, with a passion for helping customers and a readiness to learn.