Client-First Banker: Relationships & Digital Banking

JPMorganChase; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality in a busy branch environment. You will deliver high-quality client service, educate customers on digital banking options, and support the branch team to meet financial goals.

The role emphasizes building trusted relationships, handling account servicing, and guiding clients through everyday banking needs using Chase mobile and online solutions.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day transactions and digital self-service tools.
• Build relationships with clients by listening, asking questions, and sharing solutions.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality in a busy branch environment. You will deliver high-quality client service, educate customers on digital banking options, and support the branch team to meet financial goals.

The role emphasizes building trusted relationships, handling account servicing, and guiding clients through everyday banking needs using Chase mobile and online solutions.