Client-First Banker: Relationship Builder & Tech-Savvy

JPMorganChase; Waco (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorganChase in Waco, TX is seeking an Associate Banker who greets clients, delivers attentive service, and uses Chase Mobile App and Chase.com to meet banking needs. You will build trusted relationships, offer product knowledge, and help clients achieve their financial goals, partnering with the branch team to ensure exceptional service.

Responsibilities include opening new accounts, servicing existing ones, guiding clients through digital tools, and maintaining policy adherence while

Qualifications

• Excellent client service mindset with a welcoming approach.
• Ability to build trusted relationships and understand client needs.
• Clear communication and empathetic listening to resolve issues.
• Detail oriented and compliant with policies and procedures.
• Team player who can leverage branch resources to help clients.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them to the right services.
• Open new accounts and perform routine servicing while complying with banking policies.
• Educate clients on Chase Mobile App, Chase.com and ATM usage for convenient banking.
• Build relationships by listening, asking questions and offering product solutions.
• Support branch operations including cash handling and vault/ATM processes as needed.

Skills

Client service orientation

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning new systems

Education

High school diploma or GED

Job description

JPMorganChase in Waco, TX is seeking an Associate Banker who greets clients, delivers attentive service, and uses Chase Mobile App and Chase.com to meet banking needs. You will build trusted relationships, offer product knowledge, and help clients achieve their financial goals, partnering with the branch team to ensure exceptional service.

Responsibilities include opening new accounts, servicing existing ones, guiding clients through digital tools, and maintaining policy adherence while