Client-First Banker: Relationship Builder

JPMorganChase; Riverside (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker in Riverside, CA, to deliver exceptional client experiences by greeting customers, educating on digital banking, and guiding them to the right solutions. The role emphasizes hospitality, product knowledge, and building trusted relationships within the branch team.

You will work with the latest banking solutions, support account servicing, and help clients achieve their financial goals while adhering to regulatory requirements and internal policies.

Qualifications

• Basic banking operations knowledge and compliance.
• Experience with in-branch customer service.
• Willingness to learn Chase tech platforms.
• Strong interpersonal skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge and solutions.
• Perform branch operations such as cash handling per policy.

Skills

Client service

Relationship building

Communication

Team collaboration

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker in Riverside, CA, to deliver exceptional client experiences by greeting customers, educating on digital banking, and guiding them to the right solutions. The role emphasizes hospitality, product knowledge, and building trusted relationships within the branch team.

You will work with the latest banking solutions, support account servicing, and help clients achieve their financial goals while adhering to regulatory requirements and internal policies.