Client-First Banker: Build Relationships & Tech

Fairygodboss; Edina (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase in Edina, MN seeks an Associate Banker to deliver welcoming, customer-centric service and support clients with everyday banking needs. You will greet clients, open accounts, educate customers on Chase Mobile App and online tools, and work with the branch team to meet financial goals while upholding regulatory requirements.

This role emphasizes relationship building, attentiveness, and teamwork in a fast-paced branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with attentive, welcoming service.
• Ability to build trusted relationships and demonstrate genuine care during interactions.
• Ability to learn products, services and procedures quickly and accurately.
• Ability to educate and assist clients with day-to-day banking transactions and technology tools.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and technology tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and coordinating with branch team to meet goals.
• Perform branch operations, including cash handling and device management, per bank policies.

Skills

Client service

Relationship building

Clear communication

Problem resolution

Team collaboration

Product knowledge

Learning ability

Education

High school diploma or GED

Job description

Chase in Edina, MN seeks an Associate Banker to deliver welcoming, customer-centric service and support clients with everyday banking needs. You will greet clients, open accounts, educate customers on Chase Mobile App and online tools, and work with the branch team to meet financial goals while upholding regulatory requirements.

This role emphasizes relationship building, attentiveness, and teamwork in a fast-paced branch environment.