Client-First Bank Associate — Tech-Savvy Service Pro

JPMorgan Chase & Co.; Milwaukee (WI); On-site; USD 38,000 - 55,000; Full time

Job summary

Chase, part of JPMorgan Chase & Co., is seeking an Associate Banker in Milwaukee to deliver welcoming, attentive service and help clients reach their financial goals. You will greet clients, assist with opening accounts, and guide digital banking tools.

In collaboration with the branch team, you will build trusted relationships, educate clients on Chase Mobile, Chase.com, and ATMs, and ensure compliant, seamless service that reinforces the bank’s trusted brand.

Qualifications

• Excellent client service plus ability to create a welcoming environment.
• Proven ability to build trusted client relationships.
• Strong communication and interpersonal skills.
• Problem-solving with attention to detail and proactive service.
• Team player with a collaborative approach to delivering seamless service.
• Fast learner with ability to quickly learn products, services, and procedures.
• Experience in client service or similar role.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and provide account servicing while complying with policies and regulations.
• Assist with day-to-day banking transactions and promote digital self-service options.
• Build relationships by listening, asking questions, and partnering with branch teammates.
• Perform branch operations, including cash handling and operating cash devices per policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Experience

Education

High school diploma or GED

Job description

Chase, part of JPMorgan Chase & Co., is seeking an Associate Banker in Milwaukee to deliver welcoming, attentive service and help clients reach their financial goals. You will greet clients, assist with opening accounts, and guide digital banking tools.

In collaboration with the branch team, you will build trusted relationships, educate clients on Chase Mobile, Chase.com, and ATMs, and ensure compliant, seamless service that reinforces the bank’s trusted brand.