Client-Facing Service Administrator III

Primary Talent Partners, LLC; Mishawaka (IN); On-site; USD 32,000 - 34,000; Full time

Job summary

Primary Talent Partners, LLC in Mishawaka, IN, seeks a Service Administrator - III on a 10-month W2 contract to handle customer interactions, process work orders, and support service delivery. The role emphasizes accuracy, customer focus, and effective communication within a fast-paced branch environment.

The position offers a 40-hour workweek, with potential overtime, and requires sitting on the W2 with no sponsorship.

Qualifications

• Proficient in customer service and effective communication.
• Ability to manage multiple tasks and information accurately.
• Familiar with basic service tools and documentation processes.

Responsibilities

• Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
• Assesses customers’ needs and gathers pertinent information.
• Creates basic work orders in appropriate systems; provides status updates to customers as requested.

Skills

Intermediate Computer skills

Customer Service Skills

Auto or Tech Knowledge

Education

High school diploma

Export controls licensing (compliance)

Job description

Primary Talent Partners, LLC in Mishawaka, IN, seeks a Service Administrator - III on a 10-month W2 contract to handle customer interactions, process work orders, and support service delivery. The role emphasizes accuracy, customer focus, and effective communication within a fast-paced branch environment.

The position offers a 40-hour workweek, with potential overtime, and requires sitting on the W2 with no sponsorship.