Client-Facing Parking Operations Lead

Metropolis Technologies; New York (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) Match Program

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Time Off

Job summary

SP+ is seeking a Parking Location Attendant in Brooklyn to support day-to-day operations, ensure adherence to contractual guidelines, promote a professional image to clients and customers, and help sustain the efficiency of a large, city-wide parking network.

Responsibilities include assisting customers, maintaining parking equipment, reporting incidents to the Facility Manager, participating in safety and maintenance tasks, and ensuring courteous service.

Qualifications

• Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Customer Service – Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment - Exhibits sound and accurate judgment.
• License Requirement - The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Responsibilities

• Assist in day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

License Requirement

Education

High School Diploma or equivalent

Job description

SP+ is seeking a Parking Location Attendant in Brooklyn to support day-to-day operations, ensure adherence to contractual guidelines, promote a professional image to clients and customers, and help sustain the efficiency of a large, city-wide parking network.

Responsibilities include assisting customers, maintaining parking equipment, reporting incidents to the Facility Manager, participating in safety and maintenance tasks, and ensuring courteous service.