Client-Facing Lab Project Coordinator

Texas Research International; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

TRI Environmental Group is seeking a Project Coordinator to support Austin lab operations. The role involves coordinating testing workflows, preparing and tracking project documentation, and maintaining strong client communications while ensuring accurate records across ERP and LIMS systems.

Regular outbound calls and emails to active, past, and potential clients are expected, with some weekend rotation occasional to support lab results distribution.

Qualifications

• 4+ years of relevant experience in project coordination, inside sales, administrative support, or related roles.
• Comfortable making outbound client calls; outreach to inactive accounts is a regular part of the job.
• Experience in laboratory operations is preferred but not required.
• Proven ability to work effectively with multiple departments and stakeholders in a team-driven environment.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.

Responsibilities

• Maintain accurate project files, records, and sample information after project approval.
• Confirm receipt of approved work orders and coordinate internal project setup for laboratory testing.
• Track active projects as they progress through testing workflows.
• Partner with laboratory, client services, and administrative teams to keep priorities aligned and work moving efficiently.
• Help prioritize tasks and monitor deadlines across multiple active jobs.
• Coordinate information between clients, laboratory personnel, and internal staff as needed.
• Assist with preparation and release of laboratory reports and documentation.

Skills

Outbound calling

Communication

Organization

Multitasking

Tools

ERP systems

LIMS

Databases/Spreadsheets

Job description

TRI Environmental Group is seeking a Project Coordinator to support Austin lab operations. The role involves coordinating testing workflows, preparing and tracking project documentation, and maintaining strong client communications while ensuring accurate records across ERP and LIMS systems.

Regular outbound calls and emails to active, past, and potential clients are expected, with some weekend rotation occasional to support lab results distribution.