Client-Facing IT Technician – Hybrid Role + Growth Path

Proactive Technology Management; Denver (CO); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full Medical Benefits

2 Weeks Paid Vacation

Dental & Vision Insurance

401(k) Matching

Job summary

Proactive Technology Management is seeking an experienced IT professional to join our fast-growing team in the Denver, CO area. This client-facing role requires solid IT knowledge and high accountability as you guide clients from onboarding to ongoing support.

The position offers a hybrid schedule, about 2.5 days on-site and 2.5 days remote, with opportunities to specialize in networking, security, or cloud as you grow.

Qualifications

• Office 365 and Windows Server experience required.
• Firewall troubleshooting with Sophos, Cisco, SonicWall, or WatchGuard.
• Strong networking setup experience (APs, switches, firewalls).
• Knowledge of virtualization and networking concepts.

Responsibilities

• Set up customer networks from cloud to keyboard.
• Install Windows Server and perform configuration maintenance.
• Provide ongoing remote and on-site support for networks (APs, firewalls, switches).
• Troubleshoot remotely and on-site; collaborate with clients.

Skills

Networking fundamentals

Remote troubleshooting

Customer-facing communication

Problem solving

Education

Bachelor’s degree

Tools

Office 365

Windows Server

Firewalls (Sophos, Cisco, SonicWall, WatchGuard)

Virtualization

Job description

Proactive Technology Management is seeking an experienced IT professional to join our fast-growing team in the Denver, CO area. This client-facing role requires solid IT knowledge and high accountability as you guide clients from onboarding to ongoing support.

The position offers a hybrid schedule, about 2.5 days on-site and 2.5 days remote, with opportunities to specialize in networking, security, or cloud as you grow.