Client-Facing IT Consultant | Mac/Windows & Projects

Network Right LLC; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

100% covered health, dental and vision insurance

401(k) + 4% company matching

Flexible Time Off

Flexible certification and learning stipends

Biannual company retreats

Commuter benefits

Job summary

A leading IT service provider in New York is seeking an IT Consultant to deliver both in-person and remote technical support. This role involves managing Mac OS and Windows devices, facilitating IT shipments, and collaborating with diverse clients. Ideal candidates have a Bachelor's degree in IT and 3-4 years of experience in an IT-focused position, demonstrating strong customer service and communication skills. The position comes with comprehensive health benefits, flexible time off, and several opportunities for learning and development.

Qualifications

• 3-4+ years of experience in an IT focused role.
• Experience with Mac OS and Windows.

Responsibilities

• Provide in-person and remote technical support to employees.
• Configure and support devices in office and remote environments.
• Facilitate IT shipments for onboarding and offboarding.

Skills

Mac OS support

Windows support

Customer service orientation

Strong communication skills

Adaptability

Curiosity

Education

Bachelor's degree in a computing related discipline

Job description

A leading IT service provider in New York is seeking an IT Consultant to deliver both in-person and remote technical support. This role involves managing Mac OS and Windows devices, facilitating IT shipments, and collaborating with diverse clients. Ideal candidates have a Bachelor's degree in IT and 3-4 years of experience in an IT-focused position, demonstrating strong customer service and communication skills. The position comes with comprehensive health benefits, flexible time off, and several opportunities for learning and development.