Client-Facing Implementation Engineer: API & Integration

BlueMatrix; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

BlueMatrix is seeking a technically skilled Implementation Engineer to own end-to-end client implementations, ensuring seamless configuration, integration, and onboarding of our enterprise solutions.

You will manage scope, deliverables, and timelines, install and troubleshoot configurations, and serve as a trusted technical advisor on API usage and platform setup. Strong communication and a solutions-driven mindset are essential.

Qualifications

• 3+ years in technical implementation, solutions engineering, or client-facing software delivery.
• Experience with REST APIs, web technologies, and integration patterns.
• Working knowledge of email concepts (SMTP, SPF, DNS, DKIM, DMARC).
• Ability to write scripts (Python, Bash) or SQL queries for configuration/testing.
• Excellent verbal and written technical communication skills.

Responsibilities

• Set up new clients on email infrastructure and coordinate with Security, Support, Engineering teams.
• Serve as technical point of contact during implementations, advise on API usage and system configuration.
• Own configuration and deployment touchpoints between client and platform (auth, data feeds, webhooks).
• Troubleshoot issues related to CRM Sync, SSO, network connectivity, and email delivery.
• Deliver best-practice recommendations and design scalable technical solutions.

Skills

REST APIs

Web technologies

Integration patterns

Email concepts

Scripting (Python/Bash)

SQL queries

Technical documentation

Project management

Enterprise software

Capital markets (nice to have)

Job description

BlueMatrix is seeking a technically skilled Implementation Engineer to own end-to-end client implementations, ensuring seamless configuration, integration, and onboarding of our enterprise solutions.

You will manage scope, deliverables, and timelines, install and troubleshoot configurations, and serve as a trusted technical advisor on API usage and platform setup. Strong communication and a solutions-driven mindset are essential.