Client Onboarding & Data-Quality Engineer

Blueoptima; United States; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Private Medical Insurance

Work from home equipment allowance

32 days holidays including public/reli

Paternity/Maternity leave

Job summary

BlueOptima, a leading engineering intelligence platform, seeks an Implementation Engineer in Bengaluru to manage client onboarding, ensure data quality, and deliver Tier 1 technical support. You will collaborate across Sales, Customer Success, Engineering and Product to provide a seamless implementation experience and lasting client satisfaction.

Ideal candidates have 4+ years in a client-facing technical role, strong communication, and hands-on Linux, Docker, Kubernetes, SQL, and Bash scripting

Qualifications

• 4+ years of experience in a technical client-facing role.
• Strong communication and problem-solving skills.
• Ability to manage multiple projects or clients simultaneously.
• Detail-oriented and highly organized, with a proactive attitude.

Responsibilities

• Lead the onboarding process for new clients, including project planning, setup, and technical implementation
• Support installation and configuration of the BlueOptima platform
• Provide Tier 1 technical support to all clients, resolving basic integration issues, platform access/configuration problems, and common data errors
• Monitor and manage ongoing client data health, proactively identifying and resolving data collection or integration issues
• Ensure a consistent and high-quality onboarding experience across clients, continuously reducing onboarding time and improving system adoption
• Train client-side system administrators to independently manage platform operations
• Collaborate with Engineering and Product to support the rollout of new features and provide feedback based on client experience

Skills

Client-facing

Strong communication

Multitasking

Problem-solving

Detail-oriented

Organized

Proactive attitude

Tools

Docker

Kubernetes

SQL

Bash scripting

Job description

BlueOptima, a leading engineering intelligence platform, seeks an Implementation Engineer in Bengaluru to manage client onboarding, ensure data quality, and deliver Tier 1 technical support. You will collaborate across Sales, Customer Success, Engineering and Product to provide a seamless implementation experience and lasting client satisfaction.

Ideal candidates have 4+ years in a client-facing technical role, strong communication, and hands-on Linux, Docker, Kubernetes, SQL, and Bash scripting