Client-Facing HR Generalist & Payroll Specialist

CBIZ; St. Louis (MO); Hybrid; USD 85,000 - 110,000; Full time

Job summary

CBIZ in St. Louis, MO seeks a Sr. HR Generalist to serve as a client-facing consultant delivering comprehensive HR support across payroll, benefits, compliance, and employee lifecycle management.

You will partner with business leaders and employees to execute HR programs while managing day-to-day operations for a portfolio of clients in a fast-paced environment. This role emphasizes strong client relationships, guidance on HR best practices, and the ability to navigate multi-state regulatory

Qualifications

• Bachelor's degree in HR or related field; 5–10 years of relevant experience
• Experience supporting external clients in HR consulting, HR outsourcing, payroll, or benefits administration
• Strong knowledge of payroll processing, multi-state regulations, and benefits administration
• Experience managing HR across multiple states and diverse client organizations
• HRIS, payroll systems, and benefits platforms proficiency
• HR certifications preferred (PHR, SHRM-CP, CPP, etc.)
• Excellent communication and interpersonal skills; client relationship ability
• Proficiency with Microsoft Office applications

Responsibilities

• Serves as trusted HR advisor and primary contact for assigned clients
• Builds strong client relationships and delivers outsourced HR services
• Manages a variety of HR activities within client engagements
• Guides on employee relations, policy interpretation, performance management, and compliance
• Leads client transitions and onboarding for HR services
• Maintains knowledge of employment laws across jurisdictions
• Oversees onboarding/offboarding and maintains compliant records
• Processes and administers client payrolls using third-party platforms
• Reviews payroll data and ensures accuracy of deductions and benefits
• Acts as payroll/benefits subject matter expert and resolves issues
• Collaborates with payroll providers, state agencies, and client contacts
• Conducts payroll audits and data integrity reviews
• Administers benefit programs including open enrollment and leaves
• Losters liaison between employees, carriers, and payroll providers
• Supports annual benefit renewals and employee communications
• Provides guidance on HR processes, policies, and technology
• Supports HR projects and system implementations
• Provides on-site client support when required
• Keeps up with HR trends and regulatory changes
• Contributes to HR Services practice improvements

Skills

Client relationship management

HR consulting

Compliance knowledge

Communication skills

Analytical thinking

Project management

Training and coaching

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Equivalent education/experience

Tools

HRIS

Payroll software

Benefits platforms

Microsoft Office

Excel

Job description

CBIZ in St. Louis, MO seeks a Sr. HR Generalist to serve as a client-facing consultant delivering comprehensive HR support across payroll, benefits, compliance, and employee lifecycle management.

You will partner with business leaders and employees to execute HR programs while managing day-to-day operations for a portfolio of clients in a fast-paced environment. This role emphasizes strong client relationships, guidance on HR best practices, and the ability to navigate multi-state regulatory