Client-Facing Communications Lead

CBRE; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

CBRE is seeking a Communications Specialist in Dallas to serve as the primary internal communications contact, coordinating stakeholder engagement and new hire onboarding. You will develop high-quality written and visual content and align operations across departments.

The role requires extensive client interaction, collaboration with FM and safety teams, and regular updates to leadership. A degree is preferred, with up to 3 years of relevant experience, and US work authorization is required.

Qualifications

• Bachelor's Degree preferred with up to 3 years of relevant experience; combination of experience and education may be considered in lieu of a degree.
• Ability to use existing procedures to solve standard problems.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, PowerPoint).
• Experience with analyzing information and standard practices to make judgments.
• Organizational skills with a strong inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Serve as a bridge for communication between facilities management and safety teams to ensure operational continuity.
• Act as a client-facing representative, providing regular updates and facilitating transparent communication between the client and internal teams.
• Prepare and deliver presentations to clients regarding account statistics, project outcomes, and performance metrics.
• Collaborate with management and communication teams to translate project objectives into clear, effective messaging.
• Facilitate meetings with hiring managers to review reporting requirements and account performance.
• Oversee the end-to-end new hire onboarding process, serving as the primary guide for incoming employees.
• Manage equipment provisioning, including ordering laptops, uniforms, and essential onboarding tools.
• Coordinate schedules and requirements across hiring managers, HR, and safety managers.
• Draft, edit, and distribute internal communications, including email memos, newsletters, and presentation decks.
• Maintain current knowledge of industry trends, communication best practices, and innovative delivery techniques.
• Apply standard principles and procedures to solve routine communication challenges and support project execution.
• Compile, analyze, and disseminate operational reports to leadership and key stakeholders.
• Support management with administrative needs and ad hoc project requirements as assigned.

Skills

Written communication

Verbal communication

Stakeholder engagement

Content development

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

CBRE is seeking a Communications Specialist in Dallas to serve as the primary internal communications contact, coordinating stakeholder engagement and new hire onboarding. You will develop high-quality written and visual content and align operations across departments.

The role requires extensive client interaction, collaboration with FM and safety teams, and regular updates to leadership. A degree is preferred, with up to 3 years of relevant experience, and US work authorization is required.