Client-Facing Communications & Onboarding Specialist

CBRE; Temple (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

CBRE is seeking a Communications Specialist to serve as the primary internal communications point, engaging stakeholders and supporting new hire integration. The role emphasizes bridging gaps among facilities management, safety teams, and leadership, with focus on delivering clear messaging and regular client updates.

You will craft memos, newsletters, and decks, while maintaining knowledge of industry trends and best practices.

Qualifications

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, and PowerPoint.
• Experience with analyzing information and standard practices to make judgments.
• Organizational skills with a strong inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Serve as a bridge for communication between facilities management and safety teams to ensure operational continuity.
• Act as a client-facing representative, providing regular updates and facilitating transparent communication between the client and internal teams.
• Prepare and deliver presentations to clients regarding account statistics, project outcomes, and performance metrics.
• Collaborate with management and communication teams to translate project objectives into clear, effective messaging.
• Facilitate meetings with hiring managers to review reporting requirements and account performance.
• Oversee the end-to-end new hire onboarding process, serving as the primary guide for incoming employees.
• Manage equipment provisioning, including ordering laptops, uniforms, and essential onboarding tools.
• Coordinate schedules and requirements across hiring managers, HR, and safety managers.
• Draft, edit, and distribute internal communications, including email memos, newsletters, and presentation decks.
• Maintain current knowledge of industry trends, communication best practices, and innovative delivery techniques.
• Apply standard principles and procedures to solve routine communication challenges and support project execution.
• Compile, analyze, and disseminate operational reports to leadership and key stakeholders.
• Support management with administrative needs and ad hoc project requirements as assigned.

Education

Bachelor's Degree preferred

Tools

Word

Excel

Outlook

PowerPoint

Job description

CBRE is seeking a Communications Specialist to serve as the primary internal communications point, engaging stakeholders and supporting new hire integration. The role emphasizes bridging gaps among facilities management, safety teams, and leadership, with focus on delivering clear messaging and regular client updates.

You will craft memos, newsletters, and decks, while maintaining knowledge of industry trends and best practices.