Client-Facing Banking Concierge

TD; Berlin (NJ); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank in Berlin, New Jersey is seeking a customer-focused associate to welcome clients, guide traffic, and deliver a high-touch banking experience. You will handle everyday transactions with accuracy, while upholding TD's risk standards and ensuring clients feel informed and supported.

The role requires strong communication and problem-solving skills, with flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Cash-handling experience in a client-facing setting preferred.
• Ability to work evenings, weekends and holidays as scheduled.

Responsibilities

• Serve as hospitality ambassador guiding traffic and delivering high-touch client experiences.
• Process everyday banking transactions accurately and efficiently.
• Educate clients on products and self-serve solutions.
• Refer clients to appropriate partners to help achieve financial objectives.
• Identify client needs and resolve routine inquiries.

Skills

Customer service

Cash handling

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank in Berlin, New Jersey is seeking a customer-focused associate to welcome clients, guide traffic, and deliver a high-touch banking experience. You will handle everyday transactions with accuracy, while upholding TD's risk standards and ensuring clients feel informed and supported.

The role requires strong communication and problem-solving skills, with flexibility to work evenings, weekends, and holidays.