Client-Facing Banking Associate — Accounts & Solutions

HomeTrust Bank; Kingsport (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

HomeTrust Bank in Kingsport, TN seeks a Sales and Service Associate to handle routine financial transactions and tailor solutions to customers' needs. You will be the primary contact for new accounts, maintenance requests, and problem resolution, while promoting bank products and ensuring compliance.

Requires 1+ year of public contact or sales experience, strong communication skills, and basic math ability. Strong PC skills and familiarity with banking software are preferred.

Qualifications

• 1+ years of public contact or sales experience.
• Excellent interpersonal/verbal communications skills.
• Organized, detail oriented, and good math aptitude.
• Proficient in Microsoft Office products and basic banking software.
• Familiarity with banking regulations related to consumer finance.

Responsibilities

• Serve as the primary contact for new account openings and maintenance requests.
• Receive deposits, withdrawals, and perform account balancing.
• Promote and refer retail banking products and services.
• Maintain confidentiality and adhere to regulatory requirements.
• Participate in branch sales and training activities.

Skills

Public contact

Sales experience

Interpersonal skills

Microsoft Office

Regulatory knowledge

Education

High school diploma or equivalent

College degree preferred

Tools

Branch automation systems

Banking software

Job description

HomeTrust Bank in Kingsport, TN seeks a Sales and Service Associate to handle routine financial transactions and tailor solutions to customers' needs. You will be the primary contact for new accounts, maintenance requests, and problem resolution, while promoting bank products and ensuring compliance.

Requires 1+ year of public contact or sales experience, strong communication skills, and basic math ability. Strong PC skills and familiarity with banking software are preferred.