Banking Sales & Service Specialist

HomeTrust Bank; Roanoke (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

HomeTrust Bank is seeking a Sales and Service Associate to handle routine financial transactions and offer tailored solutions to customers. You will serve as the primary contact for new accounts, maintenance requests, and problem resolutions, promoting a wide range of bank products and services.

In this role, you will engage with individuals and businesses, ensuring accuracy, compliance with regulations, and a high level of customer service. Strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1+ years of public contact or sales experience is required.
• Excellent interpersonal and verbal communication skills.
• Familiarity with banking regulations and product knowledge.
• Proficient in Microsoft Office applications.

Responsibilities

• Serve as the primary contact for new account openings and maintenance.
• Process deposits, withdrawals, and payments with accuracy.
• Promote retail bank products and cross-sell services.
• Maintain confidentiality and comply with bank policies and regs.
• Attend branch sales, service, and product trainings.

Skills

Interpersonal communication

Customer service

Mathematical aptitude

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

College degree in related field

Tools

Microsoft Office

Job description

HomeTrust Bank is seeking a Sales and Service Associate to handle routine financial transactions and offer tailored solutions to customers. You will serve as the primary contact for new accounts, maintenance requests, and problem resolutions, promoting a wide range of bank products and services.

In this role, you will engage with individuals and businesses, ensuring accuracy, compliance with regulations, and a high level of customer service. Strong communication and computer skills are essential.