Client‑Facing Applied AI Engineer

Groundswell; Michigan; On-site; USD 88,000 - 172,000; Full time

Benefits offered by this job

Health benefits

401K Match

Paid Time Off

Tuition reimbursement

Flexible schedule

On-site gym

Childcare option

Flexible Spending Account

Job summary

Groundswell is seeking an engineer who can translate an incompletely defined business need into working software. This hands‑on, client‑facing role collaborates with business stakeholders to refine requirements and design the solution.

You will deliver production‑quality functionality and grow into defining the end‑to‑end architecture for AI-powered applications. The work spans client delivery, internal product development, rapid proofs of concept, and internal enablement.

Qualifications

• Bachelor's degree in a technical field or equivalent ability.
• 1+ years of professional software development experience.
• Hands‑on experience building apps that integrate large language models, including prompt engineering, retrieval‑augmented generation, structured extraction, and/or tool use.
• Experience contributing to applications that integrate AI capabilities with APIs, data handling, and user‑facing functionality
• Familiarity with Python, TypeScript, or SQL, with experience integrating APIs and working with imperfect data.
• Ability to conduct a requirements conversation with a non‑technical stakeholder, identify the underlying need, and return with a proposed approach.
• Willingness to question a design, including one you have been given, and to make the case for an alternative.
• Ability to work through ambiguous requirements with guidance, ask thoughtful questions, and drive assigned work to completion.
• Clear written and verbal communication. This role produces documentation and materials that clients read.
• Candor about the limits of your knowledge and a willingness to ask rather than assume.
• U.S. Citizenship required. Ability to obtain and maintain any federal government background investigation, suitability determination, or security clearance required by assigned client engagements.

Responsibilities

• Take a defined technical approach and build it into production‑quality functionality.
• Participate in requirements discussions with business stakeholders to understand the workflow, business need, and desired outcome
• Contribute ideas and alternative approaches during solution design, including identifying opportunities to simplify the solution or reduce the AI component where appropriate.
• Contribute to building complete applications that integrate AI capabilities with prompt and retrieval design, structured outputs, tool and function definitions, API integration, data handling, error handling, and user‑facing functionality.
• Build evaluation sets from real data, measure results against them, and report findings accurately, including results that do not support the chosen approach.
• Investigate failures by identifying where a capability produced an incorrect result, characterizing the cause, and implementing a fix.
• Support client demonstrations and proof‑of‑conceptions to help customers understand how AI can be applied to their business challenges.
• Seek feedback, ask thoughtful questions, and continuously build your understanding of client needs and AI best practices.
• Instrument and document your work, including logging, traceability, intended behavior, known limitations, validation method, and failure handling.
• Move between client delivery, internal product work, rapid proofs of concept, and internal enablement as the work requires.
• Raise blockers, unclear requirements, and results you do not trust early rather than working around them.
• Contribute reusable patterns, prompts, and evaluation harnesses back to the team.

Skills

LLM integration

API integration

Requirement gathering

Python/TypeScript/SQL

Client-facing

Communication

Problem solving

Ambiguity handling

Technical critique

Documentation

Education

Bachelor's degree in a technical field

Tools

Appian

OutSystems

Mendix

Microsoft Power Platform

ServiceNow

Salesforce

Job description

Groundswell is seeking an engineer who can translate an incompletely defined business need into working software. This hands‑on, client‑facing role collaborates with business stakeholders to refine requirements and design the solution.

You will deliver production‑quality functionality and grow into defining the end‑to‑end architecture for AI-powered applications. The work spans client delivery, internal product development, rapid proofs of concept, and internal enablement.