Client Experience Specialist | Seasonal, Flexible Hours

Jackson Hewitt; Fall River (MA); Hybrid; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Full-time positions

Part-time positions

Flexible schedule

Work Lotto

Healthcare benefits

Teladoc

Identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus

Zusammenfassung

Jackson Hewitt in Fall River, MA is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential assistance in our offices. You will engage with customers, distribute marketing materials, and help keep waiting clients engaged while delivering a friendly, high-quality experience.

The role values strong communication, reliability, and a willingness to learn. Experience in retail or customer service is a plus, and the position offers both full-time and

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and actively assist them during their visit.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and provide essential support.

Kenntnisse

Interpersonal skills

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Jobbeschreibung

Jackson Hewitt in Fall River, MA is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential assistance in our offices. You will engage with customers, distribute marketing materials, and help keep waiting clients engaged while delivering a friendly, high-quality experience.

The role values strong communication, reliability, and a willingness to learn. Experience in retail or customer service is a plus, and the position offers both full-time and