Client-Focused Banking Experience Specialist

German American Bank; Owensboro (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

PTO and holidays

Education assistance

Parental bonding leave

Wellness benefits

Service awards

401(k) match

Stock purchase plan

Discounts

Free checking

Job summary

German American Bank is seeking a Customer Service Specialist to greet clients in-branch and assist with banking needs. You will manage a cash drawer, verify account information, and perform loan and deposit transactions.

The role emphasizes friendly, confidential client interactions and educating customers on German American products and services. Bonus points include bilingual abilities and prior customer service experience.

Qualifications

• Willingness to learn and maintain confidentiality.
• Able to engage clients with friendly, meaningful conversations.
• Comfortable handling cash and performing basic banking transactions.

Responsibilities

• Greet clients in-branch and assist with banking needs.
• Manage cash drawer and conduct loan and deposit transactions.
• Educate clients on German American products and services.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank is seeking a Customer Service Specialist to greet clients in-branch and assist with banking needs. You will manage a cash drawer, verify account information, and perform loan and deposit transactions.

The role emphasizes friendly, confidential client interactions and educating customers on German American products and services. Bonus points include bilingual abilities and prior customer service experience.