In-Branch Banking Customer Advocate

German American Bank; Evansville (IN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

STD, LTD, Life insurance

17 days paid time off

11 paid holidays

Education assistance program

Paid parental bonding leave

Wellness benefits

Service awards

401(k) match

Stock purchase plan

Loan discounts

National and local discounts

Free checking account

Job summary

German American Bank is seeking a Customer Service Specialist to greet clients in-branch and assist with everyday banking needs. You will manage a cash drawer, verify account information, and perform loan and deposit transactions while delivering friendly, accurate service.

Equally important is educating customers on our products and guiding them to the right solution. The role emphasizes confidentiality and relationship building in a community banking environment.

Qualifications

• Experience in customer service is preferred.
• Bilingual/multilingual abilities are a plus.
• Cash-handling experience is advantageous.

Responsibilities

• Greet clients in-branch and assist with banking needs, handling cash drawer operations.
• Explain German American products and services and guide clients to the appropriate area.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank is seeking a Customer Service Specialist to greet clients in-branch and assist with everyday banking needs. You will manage a cash drawer, verify account information, and perform loan and deposit transactions while delivering friendly, accurate service.

Equally important is educating customers on our products and guiding them to the right solution. The role emphasizes confidentiality and relationship building in a community banking environment.