Client Experience Specialist — Flexible Schedule & Growth

Rick Babusiak - State Farm Agent; Winston-Salem (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Rick Babusiak - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of our successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills and will assist with customer inquiries, maintain client records, and contribute to customer retention strategies. We offer a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Rick Babusiak - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of our successful insurance agency.

The ideal candidate will have strong communication and problem-solving skills and will assist with customer inquiries, maintain client records, and contribute to customer retention strategies. We offer a competitive salary, health insurance, and opportunities for advancement.