Client Experience & Solutions Banker

Bank of America Corporation; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is hiring for a role that guides clients in the lobby, assisting with self-service options and cash transactions. You will build relationships, understand clients' financial priorities, and connect them to appropriate solutions to meet goals.

The position requires strong interpersonal skills, the ability to work weekends or extended hours, and adherence to laws and bank policies. In-office role with standard 40-hour weeks.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree or business-relevant Associate’s Degree (business management, business administration or finance) preferred.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service resources (mobile/online banking or ATM).
• Process cash transactions accurately and efficiently.
• Have in-depth conversations to understand financial goals and connect clients to suitable solutions.

Skills

Adaptability

Customer focus

Oral communication

Problem solving

Relationship building

Account management

Client experience

Client solutions advisory

Prospecting

Referral identification

Education

High School Diploma / GED

Bachelor's degree or associate’s degree in business/finance

Job description

Bank of America Corporation is hiring for a role that guides clients in the lobby, assisting with self-service options and cash transactions. You will build relationships, understand clients' financial priorities, and connect them to appropriate solutions to meet goals.

The position requires strong interpersonal skills, the ability to work weekends or extended hours, and adherence to laws and bank policies. In-office role with standard 40-hour weeks.