Client Experience Representative

STARK; Syosset (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

STARK in Syosset, NY is seeking a Client Experience Representative for the showroom. You will greet clients, answer calls, manage messages, and support Account Managers with front desk duties. This entry level role offers a path to sales.

Schedule Monday–Friday 8:30 AM–5:00 PM with alternating Saturdays; pay range $45,000–$65,000 annually. The role emphasizes organization, communication, and teamwork in a design-focused environment.

Qualifications

• Interest in design industry preferred.
• Must possess a pleasant demeanor and the ability to speak clearly.
• Effective communication with coworkers and clients is essential.
• Must be able to operate a computer and basic office equipment.

Responsibilities

• Answer showroom main line, take and relay messages, and transfer calls.
• Greet clients and announce their arrival to appropriate parties.
• Answer general inquiries from team members and the public.
• Track client information in the company system.
• Train team members on front desk duties as needed.
• Keep showroom presentable; restock supplies and organize materials.
• Assist Account Managers with billings.
• Assist clients with sign-in/out of inventory.
• Perform administrative duties (ordering, filing, calendar, etc.).
• Perform other duties as assigned.

Skills

Design industry interest

Pleasant demeanor

Clear communication

Attention to detail

Teamwork

Education

Degree preferred

Job description

STARK is seeking a Client Experience Representative in our Syosset Showroom. This is a great opportunity for design industry enthusiasts to start up with one of the biggest names in the field, and the chance to potentially grow into a sales position.

Job Responsibilities

• Answer the showroom’s main line, take and relay messages, and transfer calls
• Greet clients in the showroom and announce their arrival to appropriate parties
• Answer general inquiries from team members and the public as necessary
• Track client information in company system
• Train team members on front desk duties as needed
• Ensure Showroom is presentable; e.g., stock water bottles, refill candy jars, place order pads on tables
• Assist Account Managers with Billings
• Assist clients with sign‑out/sign‑in of inventory
• Perform administrative responsibilities such as supply ordering, invoice filing, Outlook calendar, etc.
• Perform other tasks and duties as assigned

Job Requirements

• Interest in the design industry is preferred
• Must possess a pleasant demeanor, interpersonal skills, and the ability to speak in a clear, articulate manner
• Frequently communicates with coworkers and must be able to exchange accurate information in these situations
• Must be able to remain in a stationary position most of the working day, moving through the office occasionally to access file cabinets
• Constantly operate a computer and other office productivity machinery such as calculators, printers, and phones
• Must be familiar with Microsoft Office and Outlook with data entry capabilities
• Must be extremely detail‑oriented and work well under pressure in fast‑paced environments
• Degree preferred; minimum one year of professional experience

Location

Syosset, NY

Schedule

Monday–Friday, 8:30 AM – 5:00 PM, with alternating Saturdays

Pay Range

45,000 - 65,000 USD per year (Syosset)

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.