Client Experience & Print Support Specialist

PIP Marketing, Signs & Print - Kissimmee, FL; East Longmeadow (MA); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vacation Pay

401k after prescribed period

Opportunities for growth

Job summary

PIP Marketing, Signs & Print in East Longmeadow, MA is seeking a Client Support Specialist to deliver exceptional customer service and support. You will be the primary contact for clients, processing orders and managing relationships to ensure satisfaction. The ideal candidate will have experience in the commercial printing industry, excellent communication skills, and be detail-oriented.

We offer a competitive wage of $21.00 - $25.00 per hour, health and dental insurance, and a supportive team environment with opportunities for growth.

Qualifications

• Previous experience in the commercial printing industry preferred.
• Strong phone etiquette and excellent communication skills required.
• Ability to thrive in a fast-paced, deadline-driven environment.

Responsibilities

• Serve as the primary point of contact for customers.
• Manage client relationships for customer satisfaction.
• Process orders using customer retention systems.

Skills

Excellent communication skills

Organizational skills

Detail-oriented

Microsoft Office proficiency

PrintSmith experience

Customer service skills

Multitasking ability

Education

4-year degree or equivalent

Tools

PrintSmith

E-commerce platforms

Job description

PIP Marketing, Signs & Print in East Longmeadow, MA is seeking a Client Support Specialist to deliver exceptional customer service and support. You will be the primary contact for clients, processing orders and managing relationships to ensure satisfaction. The ideal candidate will have experience in the commercial printing industry, excellent communication skills, and be detail-oriented.

We offer a competitive wage of $21.00 - $25.00 per hour, health and dental insurance, and a supportive team environment with opportunities for growth.