Customer Service Representative

PIP Marketing, Signs & Print - Kissimmee, FL; Fort Lauderdale (FL); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Initial and ongoing training

Paid holidays and vacation

Indoor and comfortable working environment

Job summary

A local printing and marketing services company in Florida is seeking a Customer Service Representative to enhance customer satisfaction and increase sales. This position requires excellent communication skills, the ability to proactively address customer needs, and a team player attitude. Compensation ranges from $25.00 to $31.00 per hour with various employee benefits offered.

Qualifications

• A positive, people pleaser.
• Willingness to take action.
• Ability to work well in teams.

Responsibilities

• Provide service to customers in our office, over the telephone, and by email.
• Identify customer requirements and provide suitable services.
• Communicate effectively about products and services.
• Ensure customer project requirements are met.

Skills

Excellent communication skills (verbal & written)

Strong computer skills

Team player

Detail oriented

Proactive

Tools

PrintSmith

PrintersPlan

Job description

Customer Service Representative

PIP Marketing, Signs & Print - Kissimmee, FL

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Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Initial and ongoing training
• Competitive compensation
• Paid holidays and vacation
• Indoor and comfortable working environment

Company Overview

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Customer Service Representative. We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

Job Summary

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.

Skills We Are Looking For

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time

Skills Desired, But Not Required

• Previous experience in business to business
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Experience with PrintSmith or PrintersPlan

Compensation: $25.00 - $31.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.