Retail Print Specialist (Somerville, MA)

Staples; Somerville (MA); On-site; USD 21,903 - 22,248; Part time

Benefits offered by this job

Flexible part time hours

Weekly pay

401(k) plan with company match

Dental and vision insurance

Associate discounts on in-store and on

line item

Job summary

Staples in Somerville, MA is hiring a Print Specialist to provide exceptional customer service for print needs. You will produce finished products and collaborate with the team in a fast-paced retail setting. Hiring immediately with on-site training in print services.

Compensation is hourly and based on qualifications and experience, with flexible part-time hours and opportunities for career growth within Staples.

Qualifications

• Greet customers and understand print needs.
• Ability to work in a fast-paced retail environment.
• Basic knowledge of Microsoft Word or similar programs.
• Willingness to assist with shipping and other duties.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to build relationships and understand copy print needs.
• Use order intake tools to capture project information and offer total print solutions.
• Assist customers with tasks in the self-service area using copy machines and PCs.
• Ask qualifying questions during consultations to generate leads.
• Be flexible to perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Collaboration

Conflict management

Honesty and integrity

Lifting 10–50 pounds

Basic computer skills

Tools

Copy machines

PC rentals

Job description

Address 165 Middlesex Avenue, Somerville, MA, 02145, US

Compensation $15.90 - $16.15/hour

Job Type Permanent

Description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance

And many more benefits

Compensation based on qualifications and experience

Responsibilities

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience

• Able to work a flexible schedule based on the store's needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.