Client Experience & Pet Care Coordinator

VCA Inc.; Charlotte (NC); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Best-in-Class Student Debt Relief Program

Paid Time Off and Holidays

Top-Tier Mental Health and Well-Being Resources

Company-Paid Short-and Long-Term Disability

Flexible Spending Accounts (FSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Legal Plan

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts

Job summary

VCA Inc. is looking for a Client Service Coordinator in Charlotte, North Carolina, to ensure a smooth flow of clients and pets through the hospital. The role involves maximizing the productivity of the veterinary medical team and ensuring effective communication with both associates and clients.

Key responsibilities include coordinating care in a friendly manner and influencing clients to return and refer their friends. The position offers a pay range of $15.00 - $18.69 per hour based on experience and education.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team.
• Ensure good communication with associates and clients.
• Coordinate the care of clients and pets efficiently.
• Influence clients to return and refer their friends.

Job description

VCA Inc. is looking for a Client Service Coordinator in Charlotte, North Carolina, to ensure a smooth flow of clients and pets through the hospital. The role involves maximizing the productivity of the veterinary medical team and ensuring effective communication with both associates and clients.

Key responsibilities include coordinating care in a friendly manner and influencing clients to return and refer their friends. The position offers a pay range of $15.00 - $18.69 per hour based on experience and education.