Client Experience & Operations Coordinator

Hiring & Empowering Solutions; Denver (CO); Híbrido; USD 29 000 - 40 000; Tempo integral

Resumo da oferta

Hiring & Empowering Solutions is seeking a Client Services Coordinator to be the heart of our client experience in a hybrid Denver-area role. You will coordinate appointments, manage communications, and help develop better systems while delivering a warm, professional, and responsive service to clients.

Ideal candidates are highly organized, self-starting, and comfortable learning new tech. A law-firm background is highly preferred, and dogs-friendly culture is welcome.

Qualificações

• Previous experience in a law firm is strongly preferred, in client-facing, administrative, or legal support roles.
• You naturally track details, deadlines, and competing priorities.
• You take ownership, communicate effectively, and are comfortable learning new tech.
• You thrive in a collaborative environment and enjoy improving workflows.

Responsabilidades

• Serve as a professional, welcoming point of contact for clients and prospective clients.
• Coordinate client appointments and ensure timely information and follow-up.
• Communicate clearly with clients, attorneys, and team members.
• Help create a smooth, positive client experience.
• Keep client information, schedules, communications, and administrative details highly organized.
• Become comfortable with and effectively use the firm's technology stack and systems.
• Help build, improve, and document processes and workflows as the firm grows.
• Bring ideas to the table and look for ways to make things work better.
• Take ownership of projects and responsibilities without waiting to be told what to do.
• Support the team and contribute to a collaborative working environment.
• Help develop collaborative working practices that make communication and teamwork more effective.
• Support the firm's social media activities and online presence.
• Identify problems and proactively develop creative, practical solutions.
• Adapt quickly as priorities, processes, and client needs evolve.

Conhecimentos

Highly organized

Self-initiating

Builder mentality

Comfortable with social media

Adaptable & curious

Dog lover

Strong communication

Descrição da oferta de emprego

Hiring & Empowering Solutions is seeking a Client Services Coordinator to be the heart of our client experience in a hybrid Denver-area role. You will coordinate appointments, manage communications, and help develop better systems while delivering a warm, professional, and responsive service to clients.

Ideal candidates are highly organized, self-starting, and comfortable learning new tech. A law-firm background is highly preferred, and dogs-friendly culture is welcome.