Client Experience & Office Operations Lead

RRD; McLean (VA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Tuition assistance

Job summary

RRD seeks a Workplace Coordinator (Reception & Client Experience) in McLean, Virginia. This role involves providing reception coverage, managing meetings, supporting office operations, and ensuring a high-quality guest experience. Candidates should have a high school diploma, 2+ years of relevant experience, and strong customer service skills. The position offers competitive pay of $24 – $26 per hour along with comprehensive benefits including medical and dental coverage, 401(k) matching, and paid time off.

Qualifications

• 2 or more years of experience in workplace coordination, reception, or facilities support.
• Strong ability to manage multiple priorities and work independently.
• Comfortable working with senior stakeholders and vendors.

Responsibilities

• Maintain consistent reception coverage during business hours.
• Coordinate meetings and ensure conference rooms are ready for use.
• Handle incoming and outgoing mail, packages, and shipments.
• Provide basic IT and connectivity support.

Skills

Customer service

Communication skills

Organization skills

Attention to detail

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Visitor systems

Job description

RRD seeks a Workplace Coordinator (Reception & Client Experience) in McLean, Virginia. This role involves providing reception coverage, managing meetings, supporting office operations, and ensuring a high-quality guest experience. Candidates should have a high school diploma, 2+ years of relevant experience, and strong customer service skills. The position offers competitive pay of $24 – $26 per hour along with comprehensive benefits including medical and dental coverage, 401(k) matching, and paid time off.