Client Experience Host

DivaDance Company; Westerville (OH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Hourly wage

Sales commission

Free classes

Job summary

DivaDance Company is seeking a Client Experience Host at our Westerville studio. You are the first smile, set the studio vibe, and turn first visits into lasting obsession.

You will greet clients, understand their goals, and guide them to classes or memberships with natural sales conversations. Enjoy flexible scheduling and the chance to empower adults to feel seen and energized.

Qualifications

• Love meeting new people and can make anyone feel comfortable instantly.
• Sales experience in fitness/wellness is a big plus.
• Be organized and track multiple conversations and follow-ups.
• Feel confident using tech and learning quickly.

Responsibilities

• Greet every client like they’re your best friend.
• Chat with new clients to understand goals and guide them to the right class or membership.
• Turn curiosity into commitment with friendly sales conversations.
• Keep communications flowing—calls, texts, emails, DMs.
• Help classes run smoothly: check in, prep studio, support instructors.
• Update client notes and follow up with leads.
• Create a welcoming, inclusive space with high energy.

Skills

People skills

Sales experience

Tech-savvy

Job description

Client Experience Host (aka The Ultimate Hype Human)

About DivaDance

DivaDance is the go-to destination for pop music-inspired dance classes, programs, and parties for adults, with locations across the U.S. and Mexico! But we’re so much more than a dance studio…

We’re a confidence-boosting, community-building, joy-filled experience where adults can show up exactly as they are and leave feeling stronger, happier, and more connected.

Joining our team means you get to make people feel seen, celebrated, and empowered—all while having a lot of fun doing it.

The Gig

We’re looking for a Client Experience Host who brings the energy, loves people, and knows how to turn a first visit into a full-on "I’m obsessed" moment.

You’re the first smile they see, the vibe-setter of the studio, and the reason they keep coming back.

What You’ll Do:

• Greet every client like they’re your best friend
• Chat with new clients to understand their goals and guide them to the perfect class or membership
• Turn curiosity into commitment through fun, natural sales conversations
• Keep communication flowing—calls, texts, emails, DMs—you name it
• Help classes run smoothly: check people in, prep the studio, support instructors
• Stay organized by updating client notes and following up with leads
• Create a space that feels welcoming, inclusive, and full of good energy

You’ll Be Amazing If You:

• Love meeting new people and can make anyone feel comfortable instantly. Being shy does not work in this role.
• Have sales experience (fitness/wellness = a big plus)
• Are organized and can keep track of multiple conversations and follow-ups
• Feel confident using tech (or can learn quickly!)
• Bring positive, outgoing energy every time you walk in the door
• Have a passion for dance, fitness, or just hyping people up

Why You’ll Love It:

• You get to literally make people’s day better
• You’re part of a fun, supportive, hype-you-up kind of team
• Opportunities to grow, learn, and step into leadership roles
• Flexible scheduling

The Details:

• Host 1-3 classes per week (mornings, evenings, and/or weekends)
• Work out of our Westerville studio
• Must have reliable transportation and be eligible to work in the U.S.

The Perks:

• $11 per hour
• +10% commission on sales
• Free dance classes

Our Values, Your Guide

DivaDance is committed to inspiring confidence and building community—our brand values that drive every decision we make. At DivaDance Columbus, we also lead with the values of Growth, Safety, Support, and Connection. These values aren’t just words; they’re the foundation of how we treat our clients, our team, and ourselves. Our message is simple: You Belong Here.