Client Experience & Front Desk Coordinator

Swink Coplen & Company, P.C.; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary & annual bonus

Health coverage (medical, dental, and,

Health Reimbursement Arrangement (HRA)

Generous PTO

Profit sharing & 401(k) matching

Paid holidays

Half-day Fridays (seasonal)

Flexible work-life integration

Job summary

Swink Coplen & Company, P.C. is seeking a warm, organized Front Desk Administrative Assistant to greet clients, manage a busy front office, and support partners, managers, and staff with clerical tasks.

This role emphasizes a proactive, problem-solving approach and a commitment to delivering a positive client experience in a professional services firm. The successful candidate will handle office duties, coordinate meetings, manage mail and deliveries, and assist with tax-season support, records,

Qualifications

• Associate’s degree or equivalent; professional services environment preferred.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Ability to manage multiple projects and priorities with minimal supervision.

Responsibilities

• Open/close office daily and maintain a welcoming lobby and reception area.
• Greet clients, vendors, and guests; manage a multi-line phone system and route calls.
• Set up conference rooms and handle mail, deliveries, and shipments.
• Provide clerical support to partners, managers, and staff; assist with records and data-entry.
• Support busy season with tax document scanning, organizers, and client mailings.
• Maintain office equipment, supplies, and vendor relationships; assist with onboarding and events.

Skills

Organizational skills

Customer service

Communication

Multitasking

Problem solving

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Job description

Swink Coplen & Company, P.C. is seeking a warm, organized Front Desk Administrative Assistant to greet clients, manage a busy front office, and support partners, managers, and staff with clerical tasks.

This role emphasizes a proactive, problem-solving approach and a commitment to delivering a positive client experience in a professional services firm. The successful candidate will handle office duties, coordinate meetings, manage mail and deliveries, and assist with tax-season support, records,