Client Experience & Events Lead — Inspiration Center

Krueger International Incorporated; Chicago (IL); On-site; USD 38,572 - 46,838; Full time

Benefits offered by this job

ESOP

401(k) match

Paid time off

Wellness reimbursement

Product discounts

Education support

Full benefits

Job summary

KI in Chicago's Fulton Market invites a Client Experience & Events Coordinator to craft exceptional visits to the Inspiration Center. You'll welcome clients and coordinate tours, meetings, and demonstrations, ensuring each interaction reflects KI's brand and hospitality.

This role blends design, business, and client service, requiring 2–5 years in a client-facing position, a degree in a related field, and proficiency with Microsoft Office.

Qualifications

• Associate's or Bachelor's degree in Interior Design, Business Administration, or a related field.
• 2 to 5 years of experience in a client-facing role.
• Strong organizational skills and exceptional attention to detail.
• Outstanding verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Welcome clients, dealers, designers, architects, and guests to the Inspiration Center.
• Coordinate and prepare for client visits, meetings, tours, and presentations.
• Create personalized experiences through thoughtful planning, hospitality, and attention to detail.
• Assist with showroom tours and product demonstrations; coordinate presentation materials, digital signage, and visitor communications.
• Anticipate client needs and proactively resolve issues.
• Manage client gifts and showroom sample requests.
• Coordinate Lunch & Learns, CEUs, networking events, happy hours, and other client engagement activities.
• Partner with sales, design, and marketing teams to deliver impactful experiences.
• Support KI's presence at trade shows and industry events.
• Assist with the annual Fulton Market Design Days experience.
• Maintain an organized, welcoming showroom environment; manage product libraries, sample inventory, and showroom resources.
• Coordinate showroom schedules, tours, and appointments; gather visitor insights and share recommendations.
• Provide administrative support to local sales and leadership teams; manage budgets, invoices, expense reports, and reporting metrics.
• Utilize Salesforce and other systems to track visitor engagement, events, and showroom activity.

Skills

Client-facing experience

Organizational skills

Verbal and written communication

Multitasking

Microsoft Office

Education

Associate's or Bachelor's degree in Interior Design or Business Administration

Tools

Microsoft Office Suite

Job description

KI in Chicago's Fulton Market invites a Client Experience & Events Coordinator to craft exceptional visits to the Inspiration Center. You'll welcome clients and coordinate tours, meetings, and demonstrations, ensuring each interaction reflects KI's brand and hospitality.

This role blends design, business, and client service, requiring 2–5 years in a client-facing position, a degree in a related field, and proficiency with Microsoft Office.