Client Experience Coordinator (Office Admin)

Suiter Swantz IP; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Suiter Swantz IP is expanding and seeking an Office Assistant in Omaha, NE. This full-time, in-office position serves as the first contact for clients and visitors, ensuring smooth day-to-day operations at our Omaha office.

Experience is welcomed but not required; training will be provided. The role supports attorneys and staff, assists with travel and scheduling, and helps with marketing and office logistics in a tech-forward environment.

Qualifications

• 0–2 years of office administration or front-desk experience.
• Strong written and verbal communication with professional phone and email etiquette.
• Friendly, professional demeanor with a genuine interest in client service.
• Very strong attention to detail and follow-through.
• Comfortable learning new systems and workflows with technology.

Responsibilities

• Answering and routing calls, greeting clients/visitors, and answering the door.
• Coordinate scheduling for attorney consultations and assist with engagement letters/CRM updates.
• Manage mail, packages, deliveries, and office supplies.
• Assist with marketing initiatives, events, social media content, and promotions.
• Support with travel arrangements and meeting scheduling as needed.
• Provide general administrative support to attorneys and staff.

Skills

Communication

Attention to detail

Tech-savvy

Organization

Job description

Suiter Swantz IP is expanding and seeking an Office Assistant in Omaha, NE. This full-time, in-office position serves as the first contact for clients and visitors, ensuring smooth day-to-day operations at our Omaha office.

Experience is welcomed but not required; training will be provided. The role supports attorneys and staff, assists with travel and scheduling, and helps with marketing and office logistics in a tech-forward environment.