Client Experience & Projects Manager - Home Services

Hassle Free Home Services; Austin (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Job summary

Hassle Free Home Services is seeking an Account Manager to coordinate home projects between clients and contractors, ensuring a smooth, positive client experience from start to finish.

In this role you will communicate consistently via phone, text, and email, review estimates, and schedule activities. The position offers a base salary with monthly commissions and growth potential within a growing team.

Qualifications

• Background in customer service, account management, or coordination.
• Strong communication, written and verbal, with quick responsiveness.
• Ability to manage multiple clients/projects and stay organized.

Responsibilities

• Coordinate home projects between clients and contractors.
• Communicate effectively through phone, text, and email.
• Follow up, schedule, and resolve small issues before they grow.
• Review and polish estimates before sending to clients.
• Own the overall client experience from start to finish.

Skills

Customer service

Account management

Coordination

Communication

Organization

Tools

CRM software

Project management tools

Job description

Hassle Free Home Services is seeking an Account Manager to coordinate home projects between clients and contractors, ensuring a smooth, positive client experience from start to finish.

In this role you will communicate consistently via phone, text, and email, review estimates, and schedule activities. The position offers a base salary with monthly commissions and growth potential within a growing team.