Client Solutions Banking Advisor

Bank of America Corporation; Shawnee (KS); On-site; USD 40,000 - 52,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused specialist to engage in-branch clients, educate on self-service tools, and process cash transactions while building relationships that meet financial needs.

The role emphasizes adherence to procedures, broad product knowledge in banking, and strong communication with customers. Flexibility for weekend or extended hours and a focus on compliant, high-quality service are required.

Qualifications

• Enthusiastic, self-motivated with a strong work ethic and results orientation.
• Collaborates effectively to build relationships and serve clients.
• Clear communicator able to engage diverse clients and explain banking concepts.
• Ability to learn new information and technology platforms.
• Confident in educating clients on self-service banking options (ATM, online, mobile).

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interest and in compliance with laws.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures service quality.
• Manages cash responsibilities and daily cash handling.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America Corporation is seeking a client-focused specialist to engage in-branch clients, educate on self-service tools, and process cash transactions while building relationships that meet financial needs.

The role emphasizes adherence to procedures, broad product knowledge in banking, and strong communication with customers. Flexibility for weekend or extended hours and a focus on compliant, high-quality service are required.