Client Experience Banking Specialist

NBMBAA; North Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is seeking a Client Services Associate to engage clients in the lobby and help with transactions using self-service resources. You will process cash transactions accurately, have in-depth conversations to understand financial goals, and connect clients with suitable solutions.

The role requires a proactive, client-focused approach, strong communication, and the ability to work weekends or extended hours as needed.

Qualifications

• Experience in financial services or sales is helpful.
• Strong communication and active listening skills.
• Comfort with self-service banking platforms and technology.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop deep client conversations to understand financial goals and connect to solutions.
• Build relationships and drive positive client experiences while following laws.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Education

High School Diploma

Job description

Bank of America in the United States is seeking a Client Services Associate to engage clients in the lobby and help with transactions using self-service resources. You will process cash transactions accurately, have in-depth conversations to understand financial goals, and connect clients with suitable solutions.

The role requires a proactive, client-focused approach, strong communication, and the ability to work weekends or extended hours as needed.