Client Experience & Banking Advisor

PNC; South Orange (NJ); Sur place; USD 41 000 - 68 000; Plein temps

Résumé du poste

PNC is seeking a Client Experience Associate for its Retail organization based in South Orange, NJ. You will deliver a unique customer experience, educate customers on banking options, and identify opportunities to grow wallet share while adhering to policies.

Ideal candidates have up to 1 year of related experience; no degree required. The role includes an in-office environment with incentive-based pay; base salary ranges from $40,500 to $67,500 with comprehensive benefits.

Qualifications

• Experience in customer-focused banking or retail context.
• No degree required; related experience may be considered.
• Ability to discuss products and services and refer as needed.

Responsabilités

• Delivers a unique customer experience and educates on banking options.
• Identifies opportunities and makes referrals to branch staff.
• Performs lobby engagement and promotes PNC products.
• Applies product and procedural knowledge to solve problems.
• Ensures branch operations and cash handling are accurate.
• Supports sales through service-to-sales and proactive engagement.
• Contributes to customer loyalty and wallet share growth.

Connaissances

Customer Focused

Managing Risk

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formation

No Degree

Description du poste

PNC is seeking a Client Experience Associate for its Retail organization based in South Orange, NJ. You will deliver a unique customer experience, educate customers on banking options, and identify opportunities to grow wallet share while adhering to policies.

Ideal candidates have up to 1 year of related experience; no degree required. The role includes an in-office environment with incentive-based pay; base salary ranges from $40,500 to $67,500 with comprehensive benefits.