Client Experience Banker: In-Branch & Tech-Savvy

Aumni; Village of Wappingers Falls (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker in New York who will represent our brand with hospitality while using the latest banking solutions to serve clients. You will build trusted relationships, help clients achieve their financial goals, and deliver exceptional experiences across in-branch and digital channels.

The role emphasizes client service, product knowledge, and teamwork as you open accounts, educate customers on self-service tools like Chase Mobile App and Chase.com, and ensure compliance

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and communicate clearly.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulations.
• Educate clients on day-to-day transactions and self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations, including cash devices, while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New York who will represent our brand with hospitality while using the latest banking solutions to serve clients. You will build trusted relationships, help clients achieve their financial goals, and deliver exceptional experiences across in-branch and digital channels.

The role emphasizes client service, product knowledge, and teamwork as you open accounts, educate customers on self-service tools like Chase Mobile App and Chase.com, and ensure compliance