Client Experience Banker

NBMBAA; Vancouver (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Competitive benefits

Job summary

Bank of America in Vancouver, WA is seeking a customer-focused associate to assist clients with self-service banking and cash transactions. You will build relationships, identify financial solutions, and ensure compliance with policies and regulations.

The role requires strong communication, problem-solving, and the ability to work weekends or extended hours, with in-office presence in WA. Training and benefits are provided by the employer.

Qualifications

• Adaptability, strong work ethic and client-focused mindset are expected.
• Ability to educate clients on self-service banking (ATM, online, mobile).
• Experience in financial services and cash handling is a plus.
• Bachelor’s degree or related business degree is preferred.

Responsibilities

• Engages clients in lobby to educate and assist with transactions through self-service resources.
• Process cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs, offering solutions.
• Follow processes, comply with laws and regulations.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Vancouver, WA is seeking a customer-focused associate to assist clients with self-service banking and cash transactions. You will build relationships, identify financial solutions, and ensure compliance with policies and regulations.

The role requires strong communication, problem-solving, and the ability to work weekends or extended hours, with in-office presence in WA. Training and benefits are provided by the employer.