Client Experience Banker

JPMorganChase; Green Bay (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase in Green Bay is seeking an Associate Banker to deliver welcoming, high‑level service and to represent our brand with hospitality. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using our digital tools.

You will greet clients, assist with account openings, provide everyday banking support via Chase Mobile App and Chase.com, and collaborate with branch teammates to meet branch objectives.

Qualifications

• Customer service experience in a banking or retail environment.
• Ability to build trusted relationships with clients.
• Willingness to learn and explain financial products.
• Strong communication and interpersonal skills.
• Proficiency with digital banking tools.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Assist with account openings and servicing while following policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships and collaborate with team to reach goals.
• Support branch operations and cash handling as required.

Skills

Client service

Relationship building

Financial product knowledge

Communication skills

Education

High school diploma or GED

Tools

Chase Mobile App

Chase Online Banking

Job description

JPMorgan Chase in Green Bay is seeking an Associate Banker to deliver welcoming, high‑level service and to represent our brand with hospitality. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using our digital tools.

You will greet clients, assist with account openings, provide everyday banking support via Chase Mobile App and Chase.com, and collaborate with branch teammates to meet branch objectives.