Client Experience Assistant - Flexible Shifts & Growth

Jackson Hewitt; Sebring (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Jackson Hewitt - 3571 is seeking a friendly Greeter/Receptionist to welcome clients and direct them to tax services. This seasonal role also supports scheduling tax preparation appointments and promoting services.

The position offers flexible schedules including day and night shifts, weekends, and weekend coverage. You’ll be the welcoming face of the brand during busy periods, helping create a smooth client experience.

Qualifications

• Good interpersonal and communication skills.
• Customer service or sales experience preferred.
• High School Diploma/ GED, or equivalent related business experience.
• Reliable transportation and a valid driver's license and insurance preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions.
• Offers promotional items to potential clients by walking the store floor or marketing to local businesses.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during wait times.
• Monitors client activity and supports check distribution when Tax Preparers are with other clients.

Skills

Interpersonal skills

Communication skills

Customer service

Sales experience

Education

High School Diploma/GED or equivalent

Job description

Jackson Hewitt - 3571 is seeking a friendly Greeter/Receptionist to welcome clients and direct them to tax services. This seasonal role also supports scheduling tax preparation appointments and promoting services.

The position offers flexible schedules including day and night shifts, weekends, and weekend coverage. You’ll be the welcoming face of the brand during busy periods, helping create a smooth client experience.