Front Desk Ambassador — Flexible Hours & Growth

Jackson Hewitt; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Jackson Hewitt is seeking a seasonal Greeter/Receptionist to be the friendly face of the brand during peak client traffic. You will engage with customers, share information about services, schedule tax appointments, and support store operations to ensure a smooth client experience.

You may work day or night shifts, weekends or weekdays, and roles can be full-time or part-time as needed. Prior customer service or sales experience is a plus.

Qualifications

• Strong interpersonal and communication abilities.
• Customer service or sales experience preferred.
• Reliable transportation with a valid driver's license and insurance preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages with potential clients to share information about Jackson Hewitt’s services, products, and promotions.
• Offers promotional items to potential clients by walking the store floor or marketing near storefronts.
• Assists with scheduling tax preparation appointments.
• Monitors client flow and keeps clients engaged during wait times.
• Answers phones or assists with check distribution by following procedures when Tax Preparers are busy.

Skills

Interpersonal skills

Communication skills

Customer service experience

Valid driver's license

Education

High School Diploma/GED

Job description

Jackson Hewitt is seeking a seasonal Greeter/Receptionist to be the friendly face of the brand during peak client traffic. You will engage with customers, share information about services, schedule tax appointments, and support store operations to ensure a smooth client experience.

You may work day or night shifts, weekends or weekdays, and roles can be full-time or part-time as needed. Prior customer service or sales experience is a plus.