Client Executive Bay Area

Litmus7 Systems Consulting Ltd; California (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

Litmus7 Systems Consulting Ltd is seeking an experienced Client Relationship Manager to own the overall relationship with key accounts across service lines and solutions. You will lead regular project reviews with clients to assess performance, gather feedback, and identify new opportunities.

You will collaborate with delivery and sales leadership to shape go-to-market strategies, drive pipeline, and report on KPI performance.

Responsibilities

• Own the overall client relationship across service lines and solutions.
• Lead regular project reviews with clients to assess performance, gather feedback, and identify new opportunities.
• Collaborate with delivery teams to ensure commitments are met and expectations are exceeded.
• Understand the client’s IT landscape, industry challenges, and digital transformation goals to offer consultative insights.
• Work closely with sales leadership to shape go-to-market strategies and drive pipeline development within accounts.
• Track and report on key account KPIs, risks, and opportunities.
• Act as a voice of the client internally to influence product/service roadmap and delivery improvements.
• Conduct regular status reviews, QBRs, and reporting on KPIs, project health, and client feedback.
• Stay abreast of industry trends, client developments, and emerging technologies relevant to the client’s business.

Job description

Responsibilities

• Own the overall client relationship across service lines and solutions.
• Lead regular project reviews with clients to assess performance, gather feedback, and identify new opportunities.
• Collaborate with delivery teams to ensure commitments are met and expectations are exceeded.
• Understand the client’s IT landscape, industry challenges, and digital transformation goals to offer consultative insights.
• Work closely with sales leadership to shape go-to-market strategies and drive pipeline development within accounts.
• Track and report on key account KPIs, risks, and opportunities.
• Act as a voice of the client internally to influence product/service roadmap and delivery improvements.
• Conduct regular status reviews, QBRs, and reporting on KPIs, project health, and client feedback.
• Stay abreast of industry trends, client developments, and emerging technologies relevant to the client’s business.